Cytech Services
  • 28-Jul-2017 to 26-Sep-2017 (EST)
  • Commercial
  • Manassas, VA, USA
  • Salary
  • Full Time

CyTech Services, Inc., maker of the CyFIR Enterprise digital forensics and incident response platform, is looking for a Computer Security Systems Engineer to help in both pre and post sales efforts to successfully integrate our CyFIR Enterprise platform into customer organizations as a key part of their enterprise security suite.

Job Duties Include:

  • Preparing and delivering technical presentations explaining our products and services to new and existing customers, including giving on-site or web-based demonstrations of our products
  • Conferring with customers and customer engineering/IT staff to assess equipment needs and to determine system requirements for a successful deployment of CyFIR products
  • Collaborating with sales teams to understand customer requirements and to provide pre-sales and post-sales integration and technical support
  • Configuring, maintaining, and documenting configuration of servers, both physical and virtual, for performance and security and upgrading/updating those servers as appropriate
  • Arranging all aspects of product deployment and configuration to customer environments, both physical and virtual as required
  • Assisting customers in solving configuration or performance issues with installed hardware and software
  • Identifying and correcting or forwarding potential issues to the key internal stakeholders for resolution
  • Providing on-site engineering and installation support to our customers as needed
  • Documenting customer environment hardware and software configurations in our internal ticketing system

Position Requirement/Desired Qualifications:

  • Bachelor's Degree in Computer Information Systems, Systems Engineering, Information Technology, Computer Security, or equivalent/similar
  • Microsoft Certified Systems Engineer (or Solutions Expert) or Microsoft Certified Solutions Associate certifications and preferrably other certifications such as Red Hat Certified Systems Administrator, Apple Certified Systems Administrator, Cisco CCNA, COMPTIA Network+/Security+, Microsoft Certified Database Administrator
  • Working knowledge of Microsoft SQL Server and Postgres database architecture and administration with a fundamental knowledge of SQL and related scripting languages
  • Working knowledge of Python, Java, Powershell, Linux command line utilities, and scripting languages and/or a major programming language
  • Demonstrated experience in architecting and implementing virtual/cloud networks and computing systems with deployment of software into those environments
  • 7-10 years of experience designing, architecting, implementing, deploying, and configuring enterprise hardware and software
  • Must be comfortable presenting technical materials to technical and non-technical audiences
  • Must have a general understanding of an enterprise software sales process, though this position is not responsible for direct sales


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